- Mac Skype For Business Chat Window Blank Panel
- Mac Skype For Business Chat Window Blanket
- Mac Skype For Business Chat Window Blank Template
-->Symptoms
Consider the following scenario.
- You join an online meeting by using the Skype for Business Web App or Lync Web App on macOS High Sierra 10.13 (including beta versions).
- Someone in the online meeting shares their desktop.
This wikiHow teaches you how to hide conversations in Skype for Windows or macOS, plus how to restore all conversations you've hidden. You'll find it in the Applications folder on a Mac, or the Windows/Start menu on Windows. I have 2 employees affected by this. Both on Windows 7 PC's. There have been no new installs of Skype or anything else, Skype was working fine until 1 day last week. There was some MS Updates last week. I uninstalled them and it didn't help. I've changed the Skype properties to: Run in Compatibility Mode. Disable Visual Themes. When starting Skype for Windows, some users are surprised to find a blank white screen (in older versions, it’s a blank blue screen with Skype's logo) – without any inscriptions or errors, and even the form of authorization is missing.
In this scenario, you see only a black screen instead of the shared desktop.
This problem occurs when the meeting is hosted in Skype for Business Server 2015 or Lync Server 2013. This problem doesn't occur if the meeting is hosted in Skype for Business Online.
Workaround
Skype for Business Web App
To work around this issue for Skype for Business Web App, use the Skype Meetings App instead. To do this, the system administrator must follow these steps:
- Install the May 2017 update for Skype for Business Server 2015.
- Enable the Skype Meetings App by following the instructions in the 'Enable Skype Meetings App' section of Deploy Web downloadable clients in Skype for Business Server 2015.
After these steps are done, web app users will automatically use the Skype Meetings App when they join a meeting.
Lync Web App
There is no workaround yet for this problem for Lync Web App.
Status
Microsoft is working closely with Apple to resolve this problem.
More information
Mac Skype For Business Chat Window Blank Panel
This issue can also occur when the camera isn't granted access permission to Skype for Business.
- Select Apple menu > System Preferences, select Security & Privacy, and then Privacy.
- Grant Skype for Business access to the camera. You will be prompted to restart Skype for Business.
- Check if the issue is resolved after the restart.
Still need help? Go to Microsoft Community.
In most cases, users cannot eliminate the error due to the fact that the problem is not really in Skype, but in the browser Internet Explorer. Knowing this, we can eliminate the error as follows.Solution 1
As a rule, it’s enough to delete the temporary files in Internet Explorer. Do it as follows: start Internet Explorer, click on the cog icon, select “Internet Options”, in the tab “General” click “Delete”, uncheck “Save the data of favorite web sites” and click “Delete”. Then restart Skype.Solution 2
If the first solution does not work, or you want to protect yourself from other problems with Skype, I recommend to reset all Internet Explorer settings and restart Skype.
Mac Skype For Business Chat Window Blanket
Solution 3
Rather seldom a white screen in Skype can appear due to the fact that Internet Explorer cannot access the JavaScript library. If the first two methods don’t help, do the following:- Download script register_js.bat
- Press right click on the file and select “Run as administrator”
- As a result, you will get three notifications on the successful execution of DLLRegisterServer
- Restart the computer